Frequently asked questions (FAQ)
Q – Which of the dog fencing systems is right for me and my dogs?
A – Both our vertical dog arms as well as our curved dog arms will work in most situations for containment. The straight arms are geared more for jumping only situations while the curved over "Houdini-Proof" arms are for climbers. We offer the straight arms as a secondary option for those who might prefer the aesthetic of those more or for people who may have trees or shrubs against the fence, which could get in the way of using the curved arms. The other use of the straight "Standard" arms is that they can raise your fence a foot higher than our "Houdini-Proof" for a total fence height increase of 3' which is good if your fence is very low.
Q – Should I buy the kit with the Plastic Mesh or the one with the Welded Wire option?
A - In terms of which material to use, most dogs are fine with the plastic. The only people who really need to consider the welded wire option are those folks whose dogs might be inclined to try to get a mouthful of the material and hang from the fence. The plastic fence is very strong and great for impact but point loads on the joints like those applied with a dog's tooth can snap the joint and make a hole.
Q – My existing fence has gaps at the bottom and I am afraid my dog will dig under the existing fence and escape. What can I do to prevent this?
A – There are several things you could do. You could buy a chicken wire or a welded wire that we carry and staple or attach it via some other method to the bottom of your existing fence and then fold it over onto the ground, staking it wither with tent stakes you can find locally, or with our ground stakes that we sell mainly for use with our cat free standing kits.
Q – Do I need any special arms for gates?
A – You do not. What you WILL need to consider is the amount of arms needed for installing on gates. For an inward opening gate (using plastic mesh), you will need 3 arms – one for the hinged side (post) and two for the gate opening (one on the post and one on the gate). For the Welded Wire option you need four arms for each gate. See the “Installation Instructions” section to view our written instructions.
Q – Can this be used on chain link fence?
A – It can indeed, you’ll just need to know the diameters of your posts and buy U-Bolts, either from us or ones that you source locally. Something to keep in mind with chain link fences – Typically the gate posts and corner posts are a wider diameter than the line posts.
Q – I am not incredibly mechanically inclined… Can I install this myself?
A – All of our products are designed to be hone owner installed. That said, should you need any guidance, we are available Monday through Friday and would be more than happy to help you with any questions you may have.
Q – Can you help me figure out what I need to order?
A – Absolutely. Feel free to email any photos, diagrams and / or measurements you may have to firstname.lastname@example.org and we’d be happy to assist you with planning the best solution for your yard.
Q – Do you only offer 100’ kits?
A – We primarily sell 100’ kits for a few reasons. First, both the welded wire and the plastic mesh come in 100’ rolls, making the 100’ kits the most logical way for us to package them. Also, in a kit form, naturally the per-item price can be lowered as opposed to a parts order. Lastly, offering a “kit” allows us to offer some amount of savings on the shipping element of the product. Should you need an odd amount that falls somewhere in between kits, please contact us and we can both help you figure out what would work best and also quote you several options to be sure to find the most cost-effective solution for your needs.